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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelsey Morozumi

October 20, 2025

5  out of  5
rating by Kelsey Morozumi
"Koby is great!"
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Samantha Fleming

October 20, 2025

5  out of  5
rating by Samantha Fleming
"Wonderful experience. Koby was so kind over the phone, knowledgable and patient, explained and answered all of my questions. Really grateful for the time he took to help and make this process clear and simple!"
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Zoe Beck

October 4, 2025

5  out of  5
rating by Zoe Beck
"Mitchell was extremely kind and helpful in getting renter's and auto insurance at an affordable rate!"
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Katherine Beck

October 3, 2025

5  out of  5
rating by Katherine Beck
"Mitchell Warnken's customer service is top notch. He responded immediately, patiently and thoroughly to all of my phone and email messages. He took the time on the phone to answer my questions with as much detail as I needed. Without a single catch, for identical coverage, switching to State Farm saves us 58% over the "discounted bundled" rate granted by our carrier of 30 years."
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Tiffany Nicole

September 17, 2025

5  out of  5
rating by Tiffany Nicole
"I can't say it enough on how thankful I am for Nathan and all the information and help he has provided over the last couple months. We made a very big move and had so many changes and he handle them all with grace. Absolutely superb!!!!"
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Aurora Phillips

September 17, 2025

5  out of  5
rating by Aurora Phillips
"I love this office, Nathan was the biggest help acquiring my insurance for sure and made everything very easy for me, for my first time doing insurance"
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Liluv

September 2, 2025

5  out of  5
rating by Liluv
"I switched all of my automobile and home insurance to Misti Svobada's State Farm Insurance office years ago. Great prices but service even better. Great advice, clear explanations, and face-to-face meetings readily available. I recently had questions and needed documents for a family member who needed last minute insurance coverage for a borrowed car out of state. Mitchell was extremely helpful, friendly and got right on it; for the 30 minutes or so it took to get everything squared away I felt like he was my own private assistant focusing only on my issue; thanks Mitchell!"
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Donna Jefferson

September 2, 2025

5  out of  5
rating by Donna Jefferson
"My experience with Mitchell at Misti Svoboda State Farm was fabulous! Having reached out to several carriers I was expecting a time consuming phone call and days of waiting. Instead, Mitchell asked all the right questions quickly and had my coverage ready to go in very short order! Highly recommend!"
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Sean Conklin

August 8, 2025

5  out of  5
rating by Sean Conklin
"Mitchell was extremely helpful with helping us get our policy going to Missoula. The best experience I’ve had with State Farm. Love the small and caring feel at this location for this big of a company."
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Corinne Funderburk

August 8, 2025

5  out of  5
rating by Corinne Funderburk
"Mitchell was AMAZING!!! He was so helpful and went above and beyond to help me!!! Thank you, Mitchell!!!"
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Darin Ferguson

July 31, 2025

5  out of  5
rating by Darin Ferguson
"Laurie has a wealth of Insurance knowledge. I can always get expedited answers when something arises with my families vehicles or home insurance. My son purchased a different vehicle a bit ago and it was several hours from town. The timing to make sure he had insurance coverage for his drive home was imperative. Guess who made it happen? LAURIE!! Misty you have a hidden Gem in your office! Thank you. Darin J Ferguson"
We responded:
"Thank you Darin. Laurie is our MVP!"
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Angel Kitty

July 31, 2025

5  out of  5
rating by Angel Kitty
"Laurie was wonderful to work with last week. She took time out of her day to explain the benefits of getting pet insurance for my animals. She understands that they're kind of like my kids since my own are all grown. Thank you Laurie!"
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Katie Hendrickson

July 30, 2025

5  out of  5
rating by Katie Hendrickson
"Laurie is an exceptional employee. She took the time to thoroughly explain the policies to me and how they best fit my situation. I have benefited from her expertise. The team goes above and beyond. Completely satisfied with the service provided."
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Craig Botts

July 29, 2025

5  out of  5
rating by Craig Botts
"This is a good office! Mitch helped me out on my insurance. Thanks!"
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Tiffany Anslow

July 29, 2025

5  out of  5
rating by Tiffany Anslow
"I love this State Farm office. My family just moved to Missoula and needed to transfer multiple policies from out of state. Nathan made everything super simple for my husband and I to understand and got everything handled promptly. When we had a sudden change in policy due to a break down Nathan was able to get everything switched over super fast. Couldn't ask for better service!!!"
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Kassie Marcinkowski

July 28, 2025

5  out of  5
rating by Kassie Marcinkowski
"Koby was so kind and patient helping me out! He relayed all the information I needed so clearly and eased my concerns."
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Heather Rush

July 19, 2025

5  out of  5
rating by Heather Rush
"Koby was extremely professional and really came through for me and my family. I had been looking for better rates and he came through for us in a big way. Thank you Koby for all your help! Who needs Jake at State Farm when you have Koby?"
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Blane Fifield

July 2, 2025

1  out of  5
rating by Blane Fifield
"Ok Misti if you wanted to go this route my Lawyer will be getting a hold of you! Had to fill out a complaint with the corporate office to get anywhere with this situation!"
We responded:
"Hey Blane, this is simply not true and is very much a libelous statement. "
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Isaak Mills

July 2, 2025

5  out of  5
rating by Isaak Mills
"I don’t like to waste time trying to sort out logistics, Mitchell was great, he intuitively knew I didn’t want to spend much time trying to sort out my coverage. Within a few minutes of dialing I have my coverage. Thank you for respecting my time!"
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Jonna Montelius

June 23, 2025

5  out of  5
rating by Jonna Montelius
"Working with Misti Svoboda's insurance office has been an absolute pleasure! Every interaction I've had has been friendly, professional, and incredibly helpful. Tessa, Nathan, Koby, Mitchell, Laurie, and Ariel are all fantastic - It's rare to find an office where everyone is so knowledgeable and genuinely kind. I highly recommend them for anyone looking for excellent service and peace of mind with their insurance needs!"
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Andrew Larion

June 19, 2025

5  out of  5
rating by Andrew Larion
"Koby was awesome, super helpful as well as informative. State Farm will always be a superior insurance company because of their people-to-people approach. No call-center, no long-wait times, just real people helping real people."
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Jim Farquhar

June 17, 2025

5  out of  5
rating by Jim Farquhar
"I was a USAA customer for 25+ years, and loved them. However, it became so every time I’d call I’d get directed to the app/website and if I managed to finally get a human they knew nothing about me other than what they saw on the computer screen and didn’t care or could help. Moreover, they frequently told me things that were flat out wrong and they’d later contradict. I called Misti’s office and spoke to Koby who was extremely knowledgeable, and made suggestions to my policy. When it was all said and done, I got more insurance for less money. I have no issue with using an app, (they can be very useful) but it shouldn’t be a replacement for a human being. Koby is VERY responsive, fast and efficient and it’s a pleasure doing business with him and Misti’s office."
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Mark Feasel

June 14, 2025

5  out of  5
rating by Mark Feasel
"I've been with State Farm for several years due to their prompt and courteous service along with fair and competitive pricing. We moved out of state and had to transfer our policies accordingly. I anticipated this to be fairly inconvenient but after speaking with Mitchell at Misti Svoboda State Farm in Missoula he made the process extremely easy. Thanks Mitchell, job well done!"
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Nick Zanetos

June 13, 2025

5  out of  5
rating by Nick Zanetos
"Mitchell was great to work with and made the process of setting up a new auto policy extremely easy!"
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Big Plug Diesel

June 13, 2025

5  out of  5
rating by Big Plug Diesel
"Mitchell helped me make The switch fast and easy! He also saved me alot more than any other company out there! Tks and I recommend doing your research with him before you go somewhere else!"